LimeLight, grown up.
Sticky.io began life as LimeLight CRM, one of the two standard names (alongside Konnektive) in the direct-response CRM world. In March 2020 it rebranded to sticky.io, describing an evolution "from a customer relationship management solution to an enterprise ecommerce platform."1 It's San Francisco–based, private-equity backed, and its homepage today claims an ecosystem processing $8 billion annually with 160+ payment gateway integrations.2
The pitch is "where CRM meets ecommerce and payments": subscription and recurring billing with flexible cycles and trials, a funnel and checkout builder with one-click upsells and order bumps, payment tooling across many gateways and merchant accounts, decline-recovery automation, fraud and chargeback tools, and real-time attribution analytics. It openly courts performance marketers in regulated and demanding verticals — nutra, supplements, continuity offers, digital products, coaching — which tells you exactly what workloads it was hardened on.3
02 / Pricing$499 a month, 1% of gross — and 4¢ per decline.
Credit where due: sticky.io publishes real pricing. As of September 2026:4
- Platform license — from $499/mo for CRM + Checkout.
- Revenue share — 1% of gross sales, stepping down with volume: 1% up to $500k/mo, 0.75% to $2.5M, 0.5% to $10M, 0.25% above that.
- Decline fees — $0.04 per declined transaction, declining to $0.02 at scale. In subscription businesses, where decline volume is a fact of life, this line item is easy to underestimate.
| Monthly sales | Sticky.io | Admoji (Launch) |
|---|---|---|
| $50,000 | $499 + $500 = $999/mo | $79 + $175 = $254/mo |
| $250,000 | $499 + $2,500 = $2,999/mo | $79 + $875 = $954/mo |
| $1,000,000 | $499 + $7,500 = $7,999/mo | $699 + $3,500 = $4,199/mo |
Sticky.io figures from published tiers (1% to $500k/mo; 0.75% applied on the $1M row), excluding per-decline fees; enterprise deals may differ. Admoji figures use published tiered pricing: Launch ($79 + 0.35% of volume) up to $250k/mo, Scale ($699 + 0.35%) at $1M/mo. Both computed from each vendor's published pricing as of Sept 3, 2026.
03 / Credit where dueWhat Sticky.io does well.
The payments layer is the star. Capterra reviewers single out the decline-reprocessing cascade and advanced credit-card processing as the platform's strengths, and its customer support scores a 4.6 sub-rating — the best number anywhere in its reviews.5 The company claims its recovery tooling can rescue a large share of declined transactions; those specific percentages are vendor marketing, not audited figures, but the depth of the machinery is real.3
It's also built for scale in a way that matters if you're doing eight figures: multiple merchant accounts, smart transaction routing, a native Shopify subscriptions app (launched 2022), and 400+ integrations.3,6 For a large subscription operation with a dedicated ops team, it's a serious platform.
04 / Look closelyThree things to check before you sign.
1. The user experience is the recurring complaint.
Capterra has it at 4.0 overall but just 3.8 for ease of use, with reviewers calling the UI "mediocre at best" and "hard to navigate," and one memorable one-star review from December 2020: "They continue to ship software that I'd be embarrassed to present to my users."5 Worth noting: most Capterra reviews date from around 2020, so weigh their age accordingly — and demand a real demo of today's product.
2. Recent public sentiment is thin and rough.
Trustpilot shows a 2.7/5 — from only 4 reviews, so a tiny sample — but the complaints there are specific and recent enough to ask about directly: unanswered emails after signup, and a merchant billed $1,000 after cancellation.7 Sticky.io hadn't replied to those reviews as of September 2026. Ask their sales team what their cancellation terms actually are, in writing.
3. The floor is high.
$499/mo plus 1% is enterprise math. At $50k/mo in sales you'd be paying roughly 2% of revenue for the platform before decline fees. Sticky.io's own positioning — enterprise, high-volume, ops-heavy — is honest about who it's for; take them at their word.
05 / Head to headSticky.io vs. Admoji.
Both are subscription-native commerce platforms with CRM, checkout, and payment tooling. The difference is the weight class they're built for — and what's included.
| Sticky.io | Admoji | |
|---|---|---|
| Published pricing | From $499/mo + 1% of gross (declining) + $0.04/decline | From $79/mo + 0.35% of volume |
| Free trial | Not offered — contact sales | 14 days, no credit card |
| Subscription billing | Deep: flexible cycles, trials, continuity, dunning | Yes — recurring billing, decline recovery, self-service management |
| Payment reliability | 160+ gateways, multiple MIDs, smart routing | Multi-gateway redundancy with automatic failover |
| Checkout & funnels | Single-page checkout, upsells, order bumps, page builder | Custom checkout, one-click upsells, retry logic |
| AI ad creation | — | Full ad engine: image & UGC video ads locked to your brand |
| Ease of use (reviews) | 3.8/5 on Capterra; UI a recurring complaint | Built this decade, chat-first workflow |
| Target merchant | Enterprise subscription brands, $500k+/mo | Growing brands from first sale to scale |
Sticky.io column from sticky.io and public review platforms, observed Sept 3, 2026. Spot something outdated? Tell us and we'll fix it.
Pick Sticky.io if…
- You're an enterprise subscription brand doing $500k+/mo with an ops team
- You need deep payment orchestration across many merchant accounts today
- You're comfortable with contact-sales onboarding and enterprise contracts
Pick Admoji if…
- You want subscription billing and checkout without the $499 floor
- You want ads and operations in one place — creative engine included
- You'd rather start free today than schedule a sales cycle
Common questions.
Is Sticky.io the same as LimeLight CRM?
How much does Sticky.io really cost at scale?
Does Sticky.io work with Shopify?
What's the best Sticky.io alternative?
Subscription commerce.
Without the $499 floor.
Recurring billing, custom checkout, CRM, and the AI ad engine that fills the funnel — $79/mo + 0.35%. Try everything free for 14 days.
Start your free trial →or see everything Admoji does →
14-DAY FREE TRIAL · NO CREDIT CARD REQUIRED · CANCEL ANYTIME
Sources — all observed September 3, 2026
- The Paypers — "LimeLight CRM rebrands as sticky.io" (March 2020).
- sticky.io — homepage scale and integration claims (self-reported).
- sticky.io/solutions/performance-marketers — feature set, vertical positioning, and recovery claims (vendor marketing).
- sticky.io/pricing — platform license, revenue-share tiers, and per-decline fees.
- capterra.com — sticky.io reviews — 4.0/5 from 22 reviews, 3.8 ease-of-use, 4.6 support, as of Sept 2026 (most reviews circa 2020).
- PYMNTS — sticky.io Subscriptions app for Shopify (May 2022).
- trustpilot.com — sticky.io — 2.7/5 from 4 reviews as of Sept 2026.
Admoji pricing shown is our published Launch plan. Comparisons reflect publicly available information on the date above; products change — if you spot something outdated, email info@admoji.com and we'll correct it promptly.